Check your order status without the back-and-forth.
Use your Empire job number to see the current customer-facing status, due date, delivery progress, and latest approved update.
Only public project details are shown here. Internal shop notes, pricing, assigned staff, and private contact details stay hidden.
Lookup
Find Your Order
Enter the exact job number from your quote or order confirmation to view the latest public update.
Find Your Job
Use the exact job number from your quote or order confirmation to check the latest public status for your order.
Status will appear here
Once a valid job number is entered, your customer-facing project status will be displayed in this panel.
Contact
Need Help Finding A Job?
If your job number does not return a status, call 602-424-9980 or send the order details and we will help track it down.
Real project help from the Empire team.
Send the job number, customer name, project name, or any order details you have. We can confirm the status and help clean up missing information.